Frequently Asked Questions
Everything you need to know about shopping with DIAMEDSTORE
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I know which size to choose?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Are your materials sustainably sourced?
At DIAMEDSTORE, we are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester to reduce our environmental footprint.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer support team.